Kinsman places the highest priority on the health and safety of our customers and team members. We believe it’s important to share the steps we are taking to keep our customers, team members and service providers safe.

We’re here to help you access what you need. We continue to work hard to keep our business running for you and your family. As a preventative measure our team members are conducting additional cleaning practices.

Please find more important updates below regarding the current COVID-19 situation.

Important Updates

Store Trading Hours

Important Update – In accordance with the announced Victorian Government changes, all Victorian Kinsman showrooms will be unmanned from 28th May 2021 until further notice. In the meantime, we advise our Victorian customers to download a copy of the latest Kinsman catalogue HERE, or book a virtual design appointment HERE.

NSW and QLD showrooms remain open. Please note some of our showrooms have reduced the opening hours. We advise our customers to call in advance before visiting a showroom. Check  showroom details here

Manufacturing & Delivery of your Kitchen/Wardrobe

There is currently no impact to our manufacturing and delivery services.

Kinsmans’ cabinets, doors and laminated benchtops are manufactured and assembled in our fully-automated facility located on the Central Coast, NSW. If you would like to check the status of your kitchen/wardrobe, please refer to the customer portal.

IMPORTANT

The health of our customers and team is our priority. Please note, that while we’re still servicing our customers it is important that you advise us in advance if anyone in your home is currently self-isolating, so that we can arrange safe delivery.

To advise us about self-isolation, or to change your delivery please call us. You can find the contact details on our website.

In-store & In-home Appointments

Free, in-home  and in-store design appointments are still available in NSW, VIC and QLD if you wish, but we have put additional measures in place, including the use of hand sanistiser and face mask for our designers, to ensure the safest possible environment for you, the members of your household and our designers.

IMPORTANT

Please note, that although we’re still attending appointments in-home, it is important that you advise us in advance if anyone in your home is currently self-isolating, so that we can arrange an alternative solution. To advise us about self-isolation please call us. You can find the contact details on our website.

Virtual Design Appointments

Our virtual design service is available so you can meet online with one of our experienced designers, in the comfort of your own home. We will discuss your requirements, design and find the perfect solution for your space.